Frequently Asked Questions (2024)

What are residential weekly dining plans?

Weekly dining plans offer maximum variety, flexibility, and peace of mind, knowing meal swipes are refreshed weekly.

  • Weekly dining plans apply to the semester of purchase. Each week, a set number of swipes are loaded Monday morning and expire Sunday night.
  • Each weekly plan includes Dining Dollars and guest meals for maximum flexibility and value.
  • Dining Dollars can be used at all food venues.
  • Guest meals allow the dining plan participant to have a block of meals available to use as needed for a friend or for themselves.

What are residential block dining plans?

Residential Block dining plans have a set number of meals to use at Buster’s Kitchen, SouthFork Dining, and Chaffee Late Night Grill each semester. There’s no limit on the number of meals used during a day or week or on the number of guests treated to a meal as long as the card owner is present. Block plans are available to all sophom*ore and above students living on campus.

What are commuter dining plans?

Whether you plan to dine with us once a week or every day, you can select a plan to suit your schedule and dining needs.

  • Commuter dining plans are activated at the time of purchase and expire one year from the date of purchase.
  • Most plans come with Dining Dollars that can be used at participating locations and vending machines.

What are dining dollar only plans?

Like cash, but better! Dining dollar plans are pre-paid funds, like a gift card, loaded to your Bronco Card and offer bonus value with each purchase.

  • Dining Dollar plans are loaded on your Bronco Card and expire one year from purchase.
  • Dining Dollars offer cashless flexibility for your dining habits and are accepted at all campus dining locations, and can be used online through our food order mobile app, Boost.

What if I want multiple residential block plans for the semester?

You can request an additional block plan by filling out this form by the 10th day of classes.

Why do I have to have a dining plan if I live in an apartment or have a kitchen?

If you live in sophom*ore and above housing spaces, you don’t have to have a dining plan, but we encourage you to consider one of the 6 plans available to you. Between classes, work, homework, group projects, and social lives, students are busy. Having access to healthy food choices that you don’t have to take time to prepare can be a game changer on busy days.

If I am a sophom*ore, can I get a weekly dining plan? Or can I only have a block plan?

Yes, you can have a weekly dining plan. There are six plans to choose from for students living in sophom*ore and above housing spaces: three weekly and three block plans.

If I am a freshman, can I have a block plan? Or can I only have a weekly dining plan?

As a first-year student, you’ll have your choice of three weekly dining plans. Because the first year can be filled with transition and challenges, most students want to rely on someone else to plan, shop, cook, and clean up. Eating in the dining hall every day, or almost every day, helps students make friends and build their circle of support.

Block plans have been developed specifically for older students who’ve made the transition to college life.

Can I buy a residential plan if I am living off-campus?

No, residential plans are designed for students who live on campus. We have four commuter dining plans for you to choose from.

Is there a meal swipe option closer to the west side of campus?

No, unfortunately, we don’t have that option in place at this time. It is a quick walk to Buster’s Kitchen and SouthFork, or take the Bronco shuttle.

How do I opt out of sophom*ore dining plans?

Fill out this form to opt out of your sophom*ore and above dining plan by the 10th day of classes. The dining plan will be removed from your account within 3 business days. The charges will be removed from your student account within 5-7 business days.

When do dining plans activate?

Residential Dining Plans, including Dining Dollars and Guest Meals, will all activate on the first day of move-in for housing. All other Commuter and Dining Dollar Only plans will activate at the time of purchase.

What do I do when my dining dollars get low?

You can reload your Dining Dollars at any time. Keep in mind Dining Dollars are available during fall or spring break when the dining halls are closed. Save up if you plan on being here during semester breaks.

Dining Dollar Only Plans may be purchased viathe online Boise State Dining storeat any time.

What happens if I leave Boise State?

Any remaining meal swipes or Dining Dollars will be forfeited.

Dining Terms and Conditions

What if I have a food allergy or special diet?

  1. Notify the Boise State Dining team of your allergy(ies). Email Jessica Butler to schedule a meeting with our Registered Dietitian, Food Service Director, and Executive Chef to develop a plan for navigating the dining halls.
  2. Be proficient in the self-management of your food allergy(ies):​
    1. Avoid foods you’re allergic to.​
    2. Recognize symptoms of allergic reactions.​
    3. Know how and when to tell someone you might be having an allergy-related problem.​
    4. Know how to properly use medications to treat an allergic reaction.​
    5. Carry emergency contact information with you at all times.​
  3. Read the station signage, menus, and ingredient information made available upon request by emailing Jessica Butler or on Dine on Campus.
  4. When in doubt regarding ingredients in a particular food or dish, direct your questions to our Registered Dietitian, Food Service Director, Assistant Director, or Executive Chef. If you do not know who these individuals are, please ask an employee on duty to contact them. ​
  5. Due to the nature of the residential dining halls and retail locations, if you have been prescribed an EpiPen, carry it with you at all times. ​
  6. If you notice something that is problematic for your allergy, please notify our Registered Dietitian, Food Service Director, Assistant Director, or Executive Chef on duty so that they can look into your concern.​
  7. If you have a question at any point, please ask our Registered Dietitian, Food Service Director, Assistant Director, or Executive Chef on duty. If we do not hear from you, we believe that you are successfully navigating the dining locations.
  8. Contact the Education Access Center if you need accommodations.

How do I pay for my residential dining plan billed to by student account?

You will pay for your residential dining plan in the same place you pay for housing and tuition, your student accountvia Campus Solutions Student Center.

When will I see residential dining plan charges posted to my student account?

Dining plan charges will be posted to the student account for payment initially upon housing assignment or by the first week of July, along with your housing charges. Any dining plan credits/refunds for any plan changes or cancellations will be posted to your student account within 3-5 business days.

How do I request an additional residential block dining plan?

You can request an additional block plan by filling out this form by the 10th day of classes.

Frequently Asked Questions (2024)

FAQs

Frequently Asked Questions? ›

A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.

What are basic FAQ questions? ›

Frequently asked questions (FAQ) are questions and answers that follow a certain topic – a collection of common questions that tend to be asked repeatedly on issues such as timing, delivery, handling, product information, and return policy. FAQs can be anywhere on the page, most commonly at the top or bottom.

How do you use frequently asked questions? ›

FAQ best practices
  1. Keep the questions and answers simple and easy to understand.
  2. Group questions into relevant categories to make it easier for customers to find what they're looking for.
  3. Include links to additional resources where necessary.
  4. Use clear and concise language.
May 15, 2023

Is it FAQ or FAQs? ›

FAQ stands for 'Frequently asked questions', with the plural being implicit in the acronym FAQ. But it is common to see the word 'FAQs' being used, which treat the word FAQ as an object in itself, and an s being added to its end in order to pluralize it.

What is the difference between FAQ and FQA? ›

While the acronym FQA refers to theories that are questioned, FAQ, or frequently asked questions refers to a group of questions that are most often asked by people learning about a given topic.

What are the most common FAQs? ›

Some common FAQ categories include:
  • General questions.
  • Account and registration.
  • Ordering and payment.
  • Shipping.
  • Returns.
  • Product information.
  • Technical support.
  • Privacy and security.
Apr 30, 2024

What are general FAQs? ›

What is General FAQ? It is a collection of common questions and answers not specific to a product, feature, or service.

What can I say instead of FAQ? ›

What is another word for FAQ?
frequently asked questionscommon questions
help sectiononline guide
questions and answersdocs
documentationcommonly asked questions
answers to common questions

How many questions should a FAQ have? ›

That said, you want to find a nice middle ground. Fewer than five questions might indicate you haven't done your research… or that you didn't need an FAQ to begin with. Fielding dozens of questions isn't good either, but if they're all necessary, consider splitting your FAQ into multiple pages.

Why we don t use FAQs? ›

If you write clear web content that is easy to navigate and answers your readers questions, you will not need to create a FAQ. FAQs often cause your readers more frustration. Frequently Asked Questions (FAQs) can be overwhelming and leave your customers searching through a sea of content.

What's the difference between FAQ and Q&A? ›

In this schema type, a question can have multiple answers. This is the basic difference between Q&A schema and FAQ Schema. In FAQ Schema one question has only one answer but in Q&A schema, one question may have multiple answers.

What is the FAQ slang? ›

Frequently Asked Question(s). When people say "the FAQ", they are generally referring to a list of answers to Frequently Asked Questions.

Does FAQ mean facts and questions? ›

abbreviation for frequently asked question: a question in a list of questions and answers intended to help people understand a particular subject: If you have any problems, consult the FAQs on our website.

What is the standard FAQ format? ›

The FAQ format is straightforward — it should include your customers' most asked questions, written from the point of view of your customer. Some pro tips to keep in mind when writing your FAQ page: Look at your competitors' FAQ landing pages. Chances are, their customers are asking similar questions to yours.

What do you write in a FAQ? ›

Tips for writing a good FAQ page
  1. Use data to pick the right questions.
  2. Form clear criteria around responding.
  3. Offer multiple solutions.
  4. Track your progress.
  5. Make your FAQ page easy to find.
Sep 13, 2023

What is frequently asked questions FAQ document? ›

An FAQ page (short for Frequently Asked Question page) is a part of your website that provides answers to common questions, assuages concerns, and overcomes objections. It's a space where customers can delve into the finer details of your product or service, away from your sales-focused landing pages and homepage.

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